Cancellation & Refund Policy

Last updated: 2026

Free trial

Every new account gets 14 days free, with no card required, so you can decide before paying.

Cancelling

You can cancel anytime from the Plan page in your account. Your subscription won't renew, and you keep full access until the end of the period you've already paid for.

Refunds

If you're charged for a renewal you didn't intend, email support@autotradingjournal.com within 7 days of the charge and we'll refund it in full. Apart from that, payments for periods already started aren't refundable. Approved refunds go back to the original payment method within 5–7 working days.

Duplicate or failed payments

If you were charged twice, or money was debited but your plan didn't activate, contact us with the payment ID and we'll fix or refund it.

Delivery of service

Auto Trading Journal is an online service. Access is delivered instantly when your payment succeeds; nothing is shipped physically.